Refund policy
14 DAY MONEY BACK GAURANTEE
We offer a 14-day money back guarantee on all items.
The following conditions must be met for the refund:
-
Condition of the item
• The item must be in good condition and not used.
• There should be no damage or soiling on the item.
• All labels and packaging should still be intact. -
Inspection:
• All returned items will be inspected to ensure that the garment is in a condition as provided at sale. -
Refund Process:
• Once the returned item has passed inspection, we will process your refund.
• The refund will be credited to your bank account within 7 days. -
Return Process:
• The customer should inform the service provider of any returns via the following WhatsApp number: 079 035 0872.
• The onus is on the customer to courier the goods back to the service provider.